1. Information We Collect:
a. User Information: When you register or use our services, we collect information such as your name, contact details, and preferences.
b. Booking Information: We collect information related to your bookings, including dates, locations, and accommodation preferences.
c. Payment Information: If you make payments through our platform, we collect payment details, which are securely processed by our payment partners.
d. Communication: We may collect your communication with us, including emails, chats, and customer support interactions.
2. How We Use Your Information:
a. Booking Services: We use your information to provide you with booking services, including accommodations, car rentals, and space bookings.
b. Customer Support: We use your information to assist with inquiries and resolve issues.
c. Improvements: We analyze user data to enhance our platform, services, and customer experience.
3. Data Security:
We prioritize the security of your information and implement appropriate technical and organizational measures to protect it.
4. Third-Party Sharing:
a. We may share your information with our trusted partners, such as accommodation providers and payment processors, to fulfill your bookings.
b. We may disclose information in compliance with legal requirements or to protect our rights, privacy, safety, and property.
6. Links to Third-Party Sites:
Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices.
7. Your Choices:
You have the right to access, correct, or delete your information. Contact us for assistance.
Terms and Conditions
1. Use of Afya Hostels:
a. You agree to use Afya Hostels solely for lawful purposes and in accordance with these Terms and Conditions.
b. You are responsible for maintaining the confidentiality of your account information.
2. User Obligations:
a. You agree to provide accurate and complete information during registration and booking processes.
b. You must not engage in fraudulent, unlawful, or abusive behavior on our platform.
We reserve the right to terminate or suspend your access to Afya Hostels without notice if you violate these Terms and Conditions.
a. Afya Hostels does not endorse or guarantee the accuracy of information provided by accommodation providers.
b. We are not liable for any damage, loss, or injury arising from the use of our platform.
5. Governing Law:
These Terms and Conditions are governed by the laws of [Insert Jurisdiction].
6. Contact Information:
Afya Hostels Booking System
P.O Box 7674 - 00100, GPO Nairobi, Kenya
+254 725 258 821